Duncan Chapple helps international technology and telecoms providers to develop and measure their relationships with analysts and influencers. He has consulted to executives and relationship managers within over 80 companies including Avaya, BT, Cisco, Ericsson, France Telecom, Fujitsu, Hewlett-Packard, Hitachi, IBM, Siemens, Tata and T-Systems. Duncan’s analytical approach, long ‘hands-on’ technology experience, international experience and relentless curiosity make him a trusted advisor on how corporations can develop brand equity and profitability.
During the technology boom in the late 1990s Duncan was a consultant and analyst with Ovum, Europe’s largest technology analyst house. In 2000 he successfully founded and directed the international analyst relations business of what is now Ketchum Pleon until joining the board of Lighthouse in 2002, leading the firm’s analyst relations and investor relations services. He played a central role in founding the Institute for Industry Analyst Relations in 2007, and was a member of its founding board.
He graduated with honours in social science and humanities at the University of Manchester and has a masters in systems analysis from City University, London. He completed his MBA at London Business School and the Tuck School of Business at Dartmouth College. Chapple holds certificates from the UCLA and Leipzig graduate schools of management and from the Université Catholique de Lyon. Building on his long experience in consulting to executives, Duncan studied executive coaching at Manchester Business School and organisational consultation at the Tavistock Clinic. He is an advisory board member of Giersch Ventures GmbH and an associate of Human-Equity.