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Home » Opinion » Evaluation » Profile in research

  • Avoidance, bias and insularity are top challenges with AR measurement

    • June 2009
    • By Duncan Chapple
    • Measurement, Profile in research, Surveys
    • 3 comments

    What are the top errors made by AR teams trying to develop measurements and integrate them into balanced scorecards? Carter and Dave have some suggestions, but while they certainly picks up on challenging aspects of measurement, I’m not sure if [...]

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  • Lighthouse reveals top methods for AR evaluation

    Lighthouse reveals top methods for AR evaluation

    • December 2008
    • By Duncan Chapple
    • Analyst Index, Evaluation, Measurement, Profile in research, Recession
    • 5 comments

    The four most frequently used methods of evaluating analyst relations have very different uses: some primarily measure the firm’s overall performance rather than that of the AR team; other give specific guidance on how to reallocate effort for maximum effect. [...]

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  • Are you improving your AR results faster than your competitors?

    • August 2008
    • By Martin Tilling
    • Evaluation, Profile in research
    • no comments

    As readers of this blog will know, analysts’ awareness of solution providers is a powerful predictor of how likely you are to be recommended by them (since awareness comes before favourability). One key aspect of this important question is how [...]

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  • New Lighthouse Indexes launch for Outsourcing and Consulting

    New Lighthouse Indexes launch for Outsourcing and Consulting

    • July 2008
    • By Martin Tilling
    • Measurement, Profile in research, Services Index
    • 2 comments

    This month we divide our Lighthouse Services Index into two more focussed studies. First comes the Lighthouse Outsourcing Index and next month we’ll launch the Consulting & Systems Integration Index. To enable us to carry out the research for these [...]

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  • ‘Analyst Direct’- the dangers of Numerophobia

    ‘Analyst Direct’- the dangers of Numerophobia

    • October 2007
    • By Duncan
    • Measurement, Profile in research
    • no comments

    The new ‘Analyst Direct‘ service has serious flaws. Many of these issues relate to its market intelligence engine, ‘MI Analyst’. Some of the issues I mentioned elsewhere have been resolved: for example, ‘Ph.D.’ was listed as analyst. However, three principal [...]

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Podcasts: Lighthouse in discussion with industry experts

Ten lessons from the last year - Lighthouse explains the top ten lessons from 2011 for analyst relations teams

Cross-border mergers & acquisitions - In the wake of Forrester's purchase of Springboard, Pete Chapziplis explains the boom in international buy-outs

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Magic Quadrant Myths - Tech Mahindra's Ed Gyurko returns to review the misunderstandings about the Gartner MQ

Climbing the Quadrant - Ed Gyurko discusses the IIAR's new white paper on best practice for firms covered in the the Gartner Magic Quadrant

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