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	<title>Analyst Equity ¦  Duncan Chapple on how market analysis builds brand equity &#187; Ethics &amp; crises</title>
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	<link>http://www.analystequity.com</link>
	<description>Analyst relations and influencer relations consulancy, including measurement and training</description>
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		<title>Analysts are treated inhumanely</title>
		<link>http://www.analystequity.com/1794/analysts-are-treated-inhumanely</link>
		<comments>http://www.analystequity.com/1794/analysts-are-treated-inhumanely#comments</comments>
		<pubDate>Mon, 29 Oct 2012 12:20:17 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://www.analystequity.com/?p=1794</guid>
		<description><![CDATA[Analyst relations (AR) programs have a substantial opportunity for improvement. This month I’ve been reviewing ten years’ worth of data from the Analyst Attitude Survey, which Loudhouse Research and Lighthouse AR co-produce. Around 700 analysts have taken part in the survey and, after around [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is sustainable business selfish or altruistic?</title>
		<link>http://www.analystequity.com/1329/is-sustainable-business-selfish-or-altruistic</link>
		<comments>http://www.analystequity.com/1329/is-sustainable-business-selfish-or-altruistic#comments</comments>
		<pubDate>Sun, 14 Mar 2010 17:33:47 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.analystequity.com/?p=1329</guid>
		<description><![CDATA[Providers of &#8216;Green&#8217; solutions can build momentum by focussing on the present and future economic benefits of sustainability when speaking with business people, but risk being disoriented by &#8216;Triple Bottom Line&#8217; approaches that aim to shift the moral framework of [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>You&#8217;re either interesting or you&#8217;re not: Don&#8217;t pay analysts for briefings</title>
		<link>http://www.analystequity.com/1220/youre-either-interesting-or-youre-not-dont-hire-analysts-for-briefings</link>
		<comments>http://www.analystequity.com/1220/youre-either-interesting-or-youre-not-dont-hire-analysts-for-briefings#comments</comments>
		<pubDate>Mon, 04 May 2009 12:18:10 +0000</pubDate>
		<dc:creator>Duncan Chapple</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://www.analystequity.com/?p=1220</guid>
		<description><![CDATA[In one scene of &#8216;What Women Want&#8216;, a recovering chauvinist advises a colleague about her relationship: &#8220;I mean, you&#8217;re either interesting or you&#8217;re not. Ask him to decide.&#8221; The same dilemma, and same guidance, faces managers who invite analysts to [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/1220/youre-either-interesting-or-youre-not-dont-hire-analysts-for-briefings/feed</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>IIAR criticism brings concession from IDC Insights</title>
		<link>http://www.analystequity.com/1028/iiar-criticism-brings-concession-from-idc-insights</link>
		<comments>http://www.analystequity.com/1028/iiar-criticism-brings-concession-from-idc-insights#comments</comments>
		<pubDate>Thu, 07 Aug 2008 08:07:27 +0000</pubDate>
		<dc:creator>Duncan Chapple</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[IDC]]></category>
		<category><![CDATA[Institute of IAR]]></category>

		<guid isPermaLink="false">http://www.analystequity.com/?p=1028</guid>
		<description><![CDATA[Kudos to the Institute for Industry Analyst Relations for persuading IDC&#8217;s Insights businesses to stop demanding sales lead information from companies wanting to brief Insights analysts. In a recent post on the IIAR&#8217;s blog,one IIAR board member noted how the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IIAR&#8217;s blog weighs in on ethics</title>
		<link>http://www.analystequity.com/863/iiars-blog-weighs-in-on-ethics</link>
		<comments>http://www.analystequity.com/863/iiars-blog-weighs-in-on-ethics#comments</comments>
		<pubDate>Sat, 08 Mar 2008 09:59:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=863</guid>
		<description><![CDATA[The IIAR&#8217;s blog has a new post on ethics, referencing an article on this blog which is one part of a developing discussion. Since the IIAR&#8217;s blog has an consensual editorial process, it&#8217;s a powerful signal of mainstream thinking in [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>What most AR managers do NOT consider important</title>
		<link>http://www.analystequity.com/378/what-most-ar-managers-do-not-consider-important</link>
		<comments>http://www.analystequity.com/378/what-most-ar-managers-do-not-consider-important#comments</comments>
		<pubDate>Wed, 11 Apr 2007 09:12:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Surveys]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=378</guid>
		<description><![CDATA[Phew! We&#8217;ve just finished the number crunching from our readers&#8217; survey. We&#8217;ve asked readers to rate the importance of 75 topics covered in analyst relations training courses. Participants have already received the results. We had an excellent response, with respondents [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Over-sensitivity at the New York Times? We don&#8217;t think so.</title>
		<link>http://www.analystequity.com/287/over-sensitivity-at-the-new-york-times-we-dont-think-so</link>
		<comments>http://www.analystequity.com/287/over-sensitivity-at-the-new-york-times-we-dont-think-so#comments</comments>
		<pubDate>Thu, 16 Nov 2006 09:54:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=287</guid>
		<description><![CDATA[Many thanks to Fred for pointing out Paul Gillin&#8216;s comment on Over-sensitivity at the New York Times, which explains that the NYT has apologised to readers for citing Rob Enderle, an analyst who supports vendors including Microsoft, in an article [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Kensington&#8217;s insights remain valuable</title>
		<link>http://www.analystequity.com/193/kensingtons-insights-remain-valuable</link>
		<comments>http://www.analystequity.com/193/kensingtons-insights-remain-valuable#comments</comments>
		<pubDate>Mon, 17 Apr 2006 12:32:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Analyst relations]]></category>
		<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Recession]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=193</guid>
		<description><![CDATA[Kensington Group was one of the first analyst relations consultancies. After an unsuccessful purchase of that firm by Courtney Smith&#8217;s MetaSource Group in 2002, Kensington merged into a MetaSource company, KGI Management Consulting, and dissapeared from the analyst relations scene. [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/193/kensingtons-insights-remain-valuable/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Hyperion hires a second Gartner vice-president</title>
		<link>http://www.analystequity.com/188/hyperion-hires-a-second-gartner-vice-president</link>
		<comments>http://www.analystequity.com/188/hyperion-hires-a-second-gartner-vice-president#comments</comments>
		<pubDate>Wed, 05 Apr 2006 09:20:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Gartner]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=188</guid>
		<description><![CDATA[Andrew Smith is speading the news that Gartner vice-president Frank Buytendijk has joined Hyperion as vice president of Corporate Strategy, based in The Netherlands. He will report directly to Hyperion’s Chief Strategy Officer, Howard Dresner. Dresner was also a vice [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/188/hyperion-hires-a-second-gartner-vice-president/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why vendors hire analysts</title>
		<link>http://www.analystequity.com/156/why-vendors-hire-analysts</link>
		<comments>http://www.analystequity.com/156/why-vendors-hire-analysts#comments</comments>
		<pubDate>Wed, 15 Feb 2006 09:18:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Analyst relations]]></category>
		<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=156</guid>
		<description><![CDATA[Last October, after Hyperion hired Howard Dresner, we asked what happens when a competitor hires the analyst who follows your firm. Generally, not many analysts want to move into an analyst relations role (see Richard&#8216;s comment) and not every analyst [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/156/why-vendors-hire-analysts/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Research suggests Karma beats conspiracy</title>
		<link>http://www.analystequity.com/151/research-suggests-karma-beats-conspiracy</link>
		<comments>http://www.analystequity.com/151/research-suggests-karma-beats-conspiracy#comments</comments>
		<pubDate>Tue, 07 Feb 2006 19:38:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Boutiques]]></category>
		<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=151</guid>
		<description><![CDATA[InformationWeek&#8217;s Larry Greenemeier and Paul McDougall have written to suggest that the growing contradiction between analyst firm&#8217;s obligations to vendors and to buyer is subject to a uncomfortable conspiracy of silence. They are, in our opinion, largely right and slightly [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/151/research-suggests-karma-beats-conspiracy/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Managing an analyst relations crisis</title>
		<link>http://www.analystequity.com/103/managing-an-analyst-relations-crisis</link>
		<comments>http://www.analystequity.com/103/managing-an-analyst-relations-crisis#comments</comments>
		<pubDate>Thu, 27 Oct 2005 12:25:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Analyst relations]]></category>
		<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=103</guid>
		<description><![CDATA[In a recent post I discussed the aftermath of one of the worst analyst relations crises: when negative coverage hurts your business. I’ve had some great feedback on the post, especially from my ex-Forrester colleague Tina Murphy, and clearly need [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/103/managing-an-analyst-relations-crisis/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When An Analyst Joins Your Competitor</title>
		<link>http://www.analystequity.com/98/when-an-analyst-works-for-your-competitor</link>
		<comments>http://www.analystequity.com/98/when-an-analyst-works-for-your-competitor#comments</comments>
		<pubDate>Tue, 18 Oct 2005 13:17:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Ethics & crises]]></category>
		<category><![CDATA[Gartner]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=98</guid>
		<description><![CDATA[What happens when An Analyst Works For Your Competitor? Information Week has picked up on one of the most interest stories being talked about here at Symposium: Howard Dresner, one of the best known analysts in any field, and a [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/98/when-an-analyst-works-for-your-competitor/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When analysts attack</title>
		<link>http://www.analystequity.com/95/when-analysts-attack</link>
		<comments>http://www.analystequity.com/95/when-analysts-attack#comments</comments>
		<pubDate>Fri, 14 Oct 2005 22:40:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Analyst relations]]></category>
		<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=95</guid>
		<description><![CDATA[Lighthouse often works with companies that have to deal with negative reports from industry analysts. Not every negative report need to be treated like a crisis, but negative reports generally indicate a weak relationship. There are some very effective ways [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/95/when-analysts-attack/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>AR guide published by CFA Institute</title>
		<link>http://www.analystequity.com/91/ar-guide-published-by-cfa-institute</link>
		<comments>http://www.analystequity.com/91/ar-guide-published-by-cfa-institute#comments</comments>
		<pubDate>Tue, 11 Oct 2005 12:44:00 +0000</pubDate>
		<dc:creator>Duncan</dc:creator>
				<category><![CDATA[Analyst relations]]></category>
		<category><![CDATA[AR books]]></category>
		<category><![CDATA[Ethics & crises]]></category>

		<guid isPermaLink="false">http://www.lighthousen.com/?p=91</guid>
		<description><![CDATA[The CFA Institute is best known worldwide for its rigorous chartered financial analyst (CFA) curriculum and examination program. It&#8217;s an interesting expression of the lack of openly-accepted best-practice guidance for AR professionals that it has been left to this organisation [...]]]></description>
		<wfw:commentRss>http://www.analystequity.com/91/ar-guide-published-by-cfa-institute/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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