Forrester

Andrew Parker has died

Andrew Parker, Forrester vice president and lead IT services & sourcing analyst in EMEA, passed away last Sunday after losing his battle with cancer.
Many of Lighthouse’s clients have worked with Andrew for several years, and we found him a warm and generous man as well as an insightful analyst.
Forrester’s Chistine Ferrusi has written a memorial […]

13Jul2010 | Editorial | 0 comments | Continued

Gartner’s purchase of Burton is a ‘double-whammy’, so the fight’s for second place

Gartner’s purchase of Burton Group continues the M&A process flowing through the analyst industry under the impact of the recession. The initial analysis that I found most interesting was by Phil Fersht. As always, Carter had a good summary of the bits and bytes.
I don’t think Gartner “needed” Burton but I think it is a […]

6Jan2010 | Editorial | 0 comments | Continued

Forrester’s IT Forum will be a test of client satisfaction

What a difference a year makes. In 2008 Forrester was the winner of the Analyst Firm of the Year award. However, since then we’ve seen a different tone to the conversation about Forrester: while praise for Forrester’s analysts continues, vendors’ dissatisfaction with the firm seems to be rising, especially in Europe.

30May2009 | Editorial | 0 comments | Continued

Go with the grain: Why AR needs to fit Forrester’s imperatives

AR managers need to quit whining about Forrester’s role based research. To make progress, start speaking about the success imperatives its role-based research is founded on. It’s been more than two years since Forrester started the series of focus groups that identified the success imperatives. They gathered together people in each of the roles that […]

13May2009 | Duncan Chapple | 4 comments | Continued

Analyst firms must learn from the Mzinga case study

Gianni Catalfamo, co-leader of the European Technology Practice of the Brodeur|Pleon Worldwide, has posed some important questions in his recent Mzinga case study. As one of the few nuclear engineers working in PR, Gianni’s thoughts are always worth reading. He discusses the choice of Forrester’s web strategist Jeremiah Owyang to caution clients about Mzinga, a […]

14Apr2009 | Duncan Chapple | 0 comments | Continued

Forrester’s mistaken advice flies in the face of experience

Tekrati founder Barbara French and Forrester’s Kevin Lucas have different views on the alignment of AR to sales. Forrester argues that even though many AR professionals say that their focus is facilitating sales,  instead their goal should be whatever the business finds to be of value: that could be sales, or not.

17Dec2008 | Duncan Chapple | 1 comment | Continued

First AR Café on November 11

The IIAR is launching the AR Café with an opportunity to meet Forrester Research Vice President and Principal Analyst, Ray Wang, on November 11th in London. The AR Café is a chance for IIAR members (only!) to meet analysts and network with other members in an informal setting, and locations will depend on analyst and […]

10Oct2008 | Ivana Lazovic | 0 comments | Continued

Forrester buys Jupiter: sign of recession, not business as usual

$23 million plus some debt seems like a small price to pay for Jupiter Research, once one of the bigger names in the analyst industry. It should help Forrester’s stock price to continue its upward curve, which has seen it rise from $26 in April to $34 today.
However, it’s also an end for Jupiter. It […]

5Aug2008 | Duncan Chapple | 2 comments | Continued

IIAR awards: don’t forget who the voters were

The IIAR has announced the winners of the 2008 Analyst of the Year award, on its blog.
The key award goes to R. ‘Ray’ Wang, at Forrester Research - which also wins the awards for Analyst Firm of the Year. Forrester also came top in sectoral studies for the US, for services, for software and for […]

2Jun2008 | Duncan Chapple | 8 comments | Continued

Are Industry Analysts Objective? Or what?

Nancy Shapira-Aronovic, a Tel Aviv partner of Knowledge Capital Group, has triggered an interesting discussion on her blog. She asks readers what they think of KCG’s view that vendors cannot buy the opinions of Forrester and Gartner’s research and advisory services. The discussion is here.
She’s cites KCG’s Bill Hopkins making the comment in respect to […]

5Mar2008 | Editorial | 3 comments | Continued

Who will police the police? AllTheAnalysts.com?

In an episode of The Simpsons when Homer creates a vigilante group to track down a cat burglar, Lisa, concerned over their abuse of power asks: “If you’re the police, who will police the police?” to which Homer replies: “I dunno, Coast Guard?”
Lisa’s question is that of Juvenal: qui custodiet ipsos custodes? And I am […]

18Jan2008 | Duncan Chapple | 2 comments | Continued

AR managers rate Forrester, IDC, Ovum and Yankee as risers

I’ve just been looking at the results from a recent survey of vendor-side Analyst Relations managers. It asked how influential they rated certain analyst firms as being, and then whether they are rising of falling in influence.
I don’t know the criteria for which firms are, or are not listed, but the main firms are all […]

6Dec2007 | Editorial | 1 comment | Continued